AIA Quality Healthcare Partners
Apart from combating healthcare inflation, we believe that we have an obligation to provide our customers with innovative solutions that will have a real benefit. Since 2017, AIA has provided our customers better access to over 380 private medical specialists through our
AIA Quality Healthcare Partners (AQHP) programme.
This not only provides customers with better service and access to trusted medical specialists, but also acts as a deterrence to overcharging in the industry. Our AQHP is packaged in a mobile app enabling our customers to arrange for an appointment with a qualified and experienced medical specialist within three working days. In addition, customers also receive a preferential 20% discount on consultation fees as well as peace of mind that their medical bill is covered through pre-approval.
AIA Personal Case Management
AIA has partnered with Teladoc Health to provide Personal Case Management services to our eligible policyholders. This service enables you to better understand and manage your medical condition by giving you access to leading global medical experts, while supporting you from diagnosis, through to treatment, and all the way to recovery
The service is provided at no additional cost to eligible policyholders, enabling customers to:
- Confirm their diagnosis and assess treatment options
- Identify the most appropriate medical provider for treatment
- Manage ongoing challenges of dealing with serious medical conditions with your treating doctor and supported by Teladoc's professional team
AIA Vitality
AIA Vitality is a science- and data-backed wellness programme that ultimately aims to lower claims on policies, by engaging our customers and helping them lead healthier lifestyles in a fun and rewarding way.
Through activities such as walking a certain amount of steps each day, going for regular health screenings, taking part in weekly health challenges and monitoring your improvements through wearables,
AIA Vitality encourages our customers to live healthier, more active lives every day.
Innovative insurance products
AIA is also staying ahead of the industry by offering innovative insurance products to consumers who are either underserved or traditionally excluded from being able to receive insurance coverage.
In 2017, we launched
AIA Diabetes Care to encourage those already diagnosed with diabetes to protect themselves and their loved ones with insurance coverage. While helping this group to close an insurance protection gap they may not have been able to, we hope to also support them to lead healthier lives through our AIA Vitality programme.
AIA Mum2Baby Choices is another innovative product aimed at covering mothers-to-be from as early as the 13th week of their pregnancy, and giving them the option of transferring their base policy to their baby within 60 days of giving birth without any medical underwriting.
