Once, Shawn even helped a friend who unfortunately got into a motorbike accident. The incident broke multiple of her bones, causing the medical bill to round up to a stunning ~S$100k. Till this day, this same friend jokes about how, if without insurance, her savings would have been cratered.
I couldn’t help but notice the cast wrapped around Shawn’s arm at one point during our initial phone call, which he soon explained to be an injury caused by martial arts (just one of his many active hobbies).
“As a FSC, I knew that I had coverage already. When I needed to go for the surgery for my arm though, I thought about how it would’ve been better if I had bought more,” he jokes.
“I mean, nobody wakes up and wants to buy insurance. People are sceptical and that’s normal. Our job is unique because it requires selling something that you wouldn’t know you need.”
I came to know, through my conversation with Shawn, that there are a few things in life more fraught than conversations about money, illness and death. Talking to a stranger about these worries takes guts and some level of vulnerability; more so for guarded folks.
For comfort to be met, it requires a level of communication that’s hard won—I had to be honest about my worries, but he needed to meet me with empathy and sincerity.
Despite my half-interview, half-rant, Shawn remained patient, never jumping in to advise.
In all honesty, it wasn’t hard to break down those walls. We found common ground likely due to the close age gap, and soon dug out relatable challenges faced by our generation. He even shared a little about his personal life; of how his younger sister faced the same quandaries because her first job offered awful working conditions.