Skip to main content
  • Search
  • AIA Singapore
  • Our Products
    • Life Insurance
    • Medical Insurance
    • Critical Illness Insurance
    • Disability Income Protection
    • Accident Protection
    • Savings
    • Investments
    • Platinum
    • Travel & Lifestyle
    • AIA Vitality
    • Employee Benefits
  • Life Matters
    • Planning For The Future
    • Living Healthily
    • Experiencing Life
    • Your Financial Needs Matter
  • About AIA
    • Our Leadership Team
    • Our Commitments
    • Careers
    • Media Centre
    • Awards
    • AIA Showreel
    • Our Top Awardees
    • MDRT Members
    • AIA Financial Advisers
    • AIA Brunei
  • AIA Vitality
    • About AIA Vitality
    • How It Works
    • Rewards & Partner Benefits
    • Join AIA Vitality
  • Help & Support
    • Contact Us
    • ONLINE PAYMENT WITH AIA PAY EZ
    • AIA HealthShield Support
    • AIA COVID-19 Support Programme
    • FAQs
    • Form Library
    • Submit a Claim
    • Notices To AIA Policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA
    • My AIA SG
    • My Rewards
    • AIA Altitude
    • Make Payment Online
    • Submit a Claim
    • Request HealthShield Pre-Authorisation
    • FSC Access
    • Bank Partner Access
    • FA Broker Partner Access
    • eBenefits
  • AIA Vitality
    Visit the AIA Vitality website
  • YOUR FINANCIAL NEEDS MATTER
    Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • Recent Promotions
    Find out more about our latest campaigns and promotions
AIA
AIA Logo AIA Logo
  • Our Products

    Our Products

    Find our products and services according to your protection needs.

    See more
    YOUR FINANCIAL NEEDS MATTER

    Explore our financial calculators and resources for your long term and short term goals at different life stages.

    EXPLORE NOW

    Recent Promotions

    Find out more about our latest campaigns and promotions

    See more

    For Individuals

    For Business

    • Life Insurance

      Protect your loved ones’ future from life’s uncertainties

    • Medical Insurance

      Adequate coverage for medical bills so you can focus on getting better

    • Critical Illness Insurance

      Protect against the financial burdens of critical illness

    • Disability Income Protection

      Protect your ability to earn an income.

    • Accident Protection

      Be financially prepared for the unexpected

    • Savings

      Start planning early and fulfil your saving goals.

    • Investments

      Make your money work harder for you – your dreams matter

    • Platinum

      Plan your enduring legacy, and share it with the generations to come.

    • Travel & Lifestyle

      Cover your personal belongings from loss or damage

    • AIA Vitality

      AIA Vitality is one of the most comprehensive wellness programmes with a wide spectrum of tools and benefits that target different aspects of your health.

    • Employee Benefits

      Secure your company’s most important asset through our market-leading solutions

  • Life Matters

    Life Matters

    We take care of the matters of your life because your life matters

    VIEW ALL IN LIFE MATTERS
    • Planning For The Future

      Prepare for your lives ahead

    • Living Healthily

      Kick-start your journey to better health

    • Experiencing Life

      Live life to the fullest

    • Your Financial Needs Matter

      Explore our financial calculators and resources for your long term and short term goals at different life stages.

  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    Healthier, Longer, Better Lives

    • Our Leadership Team

      The Executive Committee and Board & Board Committees of AIA Singapore

    • Our Commitments

      Our healthy living initiatives, partnership with Tottenham Hotspur Football Club and more

    • Careers

      Explore opportunities to work at AIA

    • Media Centre

      News and information about AIA

    • Awards

      Check out our awards and achievements over the years.

    • AIA Showreel

      View videos that showcase AIA Singapore as a company

    • Our Top Awardees

      Presenting our top performers of FY2020

    • MDRT Members

      Presenting our top performers of FY2020

    • AIA Financial Advisers

      Who we are, what we do. Let's forge a partnership that lasts beyond a lifetime.

    • AIA Brunei

      Find out more about our branch office

  • AIA Vitality

    AIA Vitality

    AIA Vitality supports and motivates you every step of the way towards achieving your health goals. What’s more, get rewarded for healthy choices and earn points when you Get Active, Eat Well and complete Health Checks!

    Find Out More
    • About AIA Vitality

      AIA Vitality is a comprehensive programme that motivates you to keep fit and helps you to manage your health.

    • How It Works

      ​Discover how you can live a healthy lifestyle by staying active, eating well and maintaining good health with AIA Vitality.

    • Rewards & Partner Benefits

      Discover the rewards and benefits you have unlocked with your AIA Vitality points.

    • Join AIA Vitality

      Join us today, and get motivated to live a healthier, longer and better life!​

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    For Customer Support

    For Resource/Useful Links

    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now

    • ONLINE PAYMENT WITH AIA PAY EZ

      Manage all your AIA payments from one convenient location

    • AIA HealthShield Support

      Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers

    • AIA COVID-19 Support Programme

      Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19

    • FAQs

      Have a question? You may find the answer here

    • Form Library

      A selection of forms you can download, fill in and send back to us

    • Submit a Claim

      Need to make a claim? Learn more about the claim process.

    • Notices To AIA Policyholders

      Useful information for policyholders

    • AIA Funds Information

    • AIA Annual Fund Reports

    • AIA's Participating Fund Commentaries

    • Consumer Guides

  • My AIA

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer
    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request
    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution
    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits
    • eBenefits

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer
    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request
    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution
    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits
    • eBenefits

    Home

    My AIA Perks

    Logout

  • Search
  • Contact Us
    • Book an Appointment

    • Email Us

    • Call Us

      Open: 8:45am to 5:30pm, Mon - Fri

2016
Next
Back to Top
  • {{title}}

    {{label}}
  • 9 in 10 worry that they may be diagnosed with yet another critical illness in their lifetime  

    18 August 2016


    Life insured can now have coverage amount fully restored after 12 months and make multiple claims for all stages of critical illnesses up to 300% of coverage amount with AIA Triple Critical Cover

    Singapore, 18 August 2016 – More than 9 in 10 (94%) find it challenging to purchase another Critical Illness (CI) plan following a CI diagnosis, even though more than 2 in 5 (41%) are looking to purchase another CI insurance plan, revealed in the AIA Health Matters Survey 2016 released by AIA Singapore.

    Accordingly, as part of AIA Singapore’s 85th anniversary celebration, the company today launched AIA Triple Critical Cover, a CI plan with a ‘Power Reset’ feature which fully restores the critical illness coverage amount to 100% after 12 months have passed from the previous claim. This is the first time in the market such a feature is offered for all stages of CI, even for early stage CI.

    Complementing this, the life insured can make multiple claims for 104 critical illness conditions across all stages - early, intermediate and major - for up to 300% of coverage amount1.

    Additionally, the AIA Triple Critical Cover Life plan offers guaranteed cash value. The life insured may choose to hold the plan to maturity at age 100 or discontinue their plan after age 75 or on the 60th policy anniversary, whichever is earlier, and receive cash value even if they do not make a CI claim.

    “In Singapore today, the average sum assured from critical illness plans will cover us less than halfway through the treatment time required before the condition stabilises, an important gap that needs to be bridged. AIA Singapore is filling this gap with AIA Triple Critical Cover which is inspired by and supports resilient Singaporeans who celebrate life and simply don’t believe in giving up.

    “3 in 4, when diagnosed with a critical illness, stop working partially or fully, found our study. No matter what happens, they want to focus on recovering, and more importantly, come back stronger to continue building a future for themselves and their families. It is this enduring resilience that we seek to emulate with AIA Triple Critical Cover. AIA Singapore will continue protecting Singaporeans even after they have made a critical illness claim1 so that they can look to their future with confidence. This is AIA Singapore’s promise to customers for them to lead healthier, happier, better lives with their families,” said Ms Ho Lee Yen, Chief Marketing Officer of AIA Singapore.

    1 Maximum claim limits apply and subsequent claims have to be for a different condition from the earlier claim(s).

     

    Gap #1: Singaporeans are concerned about not having protection should another critical illness strike

    Accident Pro Prime

    “The majority of patients are financially unprepared for cancer treatment and are shocked that modern chemotherapy and targeted therapy can cost so much.

    Besides the physical strain of undergoing treatments, patients also worry about the risk of being diagnosed with other critical illnesses such as heart attack or stroke, and yet another extended period away from work which will worsen their financial situation. There is a greater need to help these individuals so they are not only able to fight the illness but, just as importantly, look forward to living life without the worry of being in debt indefinitely,” said Dr Wong Nan Soon, Consultant Medical Oncologist at OncoCare Cancer Centre Singapore.  

    It is essential to stay insured after the diagnosis of critical illness as survival rates are high. Taking the most common cancer in women as an example, more than 7 in 10 breast cancer patients survived at least 5 years, with the highest survival rates of 80 to 90 per cent among women who discovered the cancer early.2

    Among respondents diagnosed with CI, almost all (97%) are worried that they may be diagnosed with another CI in their lifetime. At present, more than 1 in 3 (32%) are already diagnosed with more than 1 CI.

    Overall, approximately 2 in 5 (41%) who have experienced first-hand the importance of adequate financial coverage for a CI condition, are looking to purchase another CI protection plan. However, more than 9 in 10 (94%) find it challenging to purchase another CI plan following the first diagnosis.

    With the AIA Triple Critical Cover’s ‘Power Reset’ feature, the life insured will have their critical illness coverage amount fully restored to 100% once 12 months have passed from the previous claim even for early stage critical illness conditions.

    This is the first time in the market such a feature is offered for all stages of CI, even for early stage CI, unlike most CI plans which usually terminate once a CI claim is paid. When the life insured is diagnosed with CI, it also tends to be expensive or impossible to purchase another CI protection plan with the same coverage.

    With the AIA Triple Critical Cover’s ‘Power Reset’ feature, the life insured will have their critical illness coverage amount fully restored to 100% once 12 months have passed from the previous claim even for early stage critical illness conditions.

    This is the first time in the market such a feature is offered for all stages of CI, even for early stage CI, unlike most CI plans which usually terminate once a CI claim is paid. When the life insured is diagnosed with CI, it also tends to be expensive or impossible to purchase another CI protection plan with the same coverage. 

    2 ‘More people getting cancer since 2010’ (March 19, 2016) The Straits Times. Singapore. Available at: http://www.straitstimes.com/singapore/health/more-people-getting-cancer-since-2010

     

    Gap #2: Average coverage amount is insufficient to cover loss of income and other relevant costs

    Accident Pro Prime

    57% of individuals who purchase CI plans do so to provide financial support for themselves and their families if they were to be diagnosed with critical illness. However, on average, their sum assured is insufficient to protect themselves and their families. 

    While MediShield Life and Integrated Shield Plans provide important pre-, during- and post-hospitalisation coverage, people often neglect to take into account other costs such as loss of income when they are diagnosed with a CI. This may impact their ability to pay for their home mortgage, children’s education and other financial commitments.

    In fact, 75% of those diagnosed with CI stop working fully or partially, and almost 1 in 2 (47%) of them are sole breadwinners.

    The average sum assured from critical illness plans is below S$150,000. This amount would cover only 1.5 years of lost income in the event of a critical illness diagnosis,3 providing protection for less than half of the average 3.5 years of treatment required before the condition stabilises. Combined with in-hospital, post-hospital and other related costs, it is no surprise that 95% worry about the financial impact on their family members if they were to be diagnosed with a CI.

    Taking all these factors into consideration, Singaporeans are strongly recommended to go through regular financial health reviews with their financial advisers to continually narrow the gap between their critical illness coverage and potential total cost of a CI diagnosis which includes medical bills and loss of income, among other expenses.

    3 Loss of household income could amount to $7,624 each month, based on 2015 median monthly household income excluding employer CPF contribution in Singapore – ‘Table 18A. Average and Median Monthly Household Income from Work (Excluding Employer CPF Contributions) Among Resident and Resident Employed Households, 2000 – 2015’ (2016) Department of Statistics Singapore. Singapore. Available at: http://www.tablebuilder.singstat.gov.sg/publicfacing/createSpecialTable.action?refId=7856

     

    Gap #3: Singaporeans seeking protection for more CI conditions across the different stages

    Reasons to purchase CI plan

    More than 9 in 10 (96%) agree CI protection from early to advanced stages is important or very important. This is because they want to be free of financial worries if they are diagnosed with CI (70%) and do not want to burden their family if they are diagnosed with a CI (59%).

    The top 2 reasons for Singaporeans wanting to purchase an additional CI plan are that the CIs covered under their current plans are not comprehensive enough (53%), and that their coverage is only for major stage CI (40%) without protection for early and intermediate stages.

    In response to this, AIA Triple Critical Cover provides coverage for 104 CI conditions through the early, intermediate and major stages. As compared to existing CI plans in the market that cover only major stage CI, AIA Triple Critical Cover provides more comprehensive coverage so that those diagnosed with CI not only recover but embrace life confidently as they look to the future.

    Additionally, AIA Triple Critical Cover also provides coverage for 5 special conditions4 including osteoporosis and diabetic complications, for which AIA will pay out an additional 20% of coverage amount, up to S$25,000 per condition.

    The plan also provides 100% of the coverage amount (less any critical illness claims paid) and $5,000 compassionate benefit in the unfortunate event of the life insured’s death.

    4 Coverage for special conditions applies only up to age 85

     

    Taking charge of your health to reduce the risk of critical illness

    Life insured of AIA Triple Critical Cover may also opt to sign up for the AIA Vitality programme which supports Singaporeans on their health journey and also acts as a preventive measure to help reduce their risk of contracting some CIs.

    AIA Vitality is the first-in-market science-backed wellness programme in Singapore. It provides the knowledge, tools and motivation to encourage individuals to take small steps to achieve their personal health goals.

    Those who opt to become AIA Vitality members will enjoy 10% discount on premiums of their AIA Triple Critical Care plan in the first year. They will also receive up to 15% discount on future years’ premiums as they get healthier and improve their AIA Vitality status.

    AIA Singapore also recently enhanced the AIA Vitality benefits for its members, rewarding them with S$5 Cold Storage vouchers for exercising weekly. Other benefits include annual cashback for members achieving gold or platinum AIA Vitality status on the anniversary of their membership, discounts on items such as gym memberships, health screening packages and airfares as incentives and rewards for making healthier choices.

     

    More about AIA Health Matters Survey 2016

    AIA Health Matters Survey 2016 was conducted by Nielsen in the first half of 2016 to better understand Singaporeans’ perceptions and concerns on CI.

    The study was conducted among 300 Singaporeans aged 30-55 years old, with monthly household income of $5,000 and above. Respondents were key or joint decision makers of personal life or health insurance products and owned a health, life or term insurance plan. Another 100 Singaporeans who are recovering or have recovered from CI were also surveyed.

    Unless otherwise stated, all figures and percentages quoted in this release are from the AIA Health Matters Survey 2016.

     

    About the AIA Group

    AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets in Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 per cent subsidiary in Sri Lanka, a 49 per cent joint venture in India and representative offices in Myanmar and Cambodia.

    The business that is now AIA was first established in Shanghai almost a century ago. It is a market leader in the Asia-Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$181 billion as of 31 May 2016.

    AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia-Pacific, AIA serves the holders of more than 29 million individual policies and over 16 million participating members of group insurance schemes.

    AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-the-counter market (ticker symbol: “AAGIY”).

     

    - ### -

    Contact:        

    Joanna Ash
    6530 0863      
    Joanna-TM.Ong-Ash@aia.com

    Dawn Teo
    6530 0875      
    Dawn-my.teo@aia.com

    CONTACT AIA

    1800 248 8000

    1 Finlayson Green
    Singapore 049246
    View Details
    Marketing Consent

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    Go To
    CONTACT AIA

    1800 248 8000
     

    1 Finlayson Green
    Singapore 049246

    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle
    EXPLORE AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    ABOUT AIA
    Explore AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library

    Copyright © 2021 AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA Personal Data Policy (Singapore) | Cookie Policy