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  • your happiness matters

    Take Control of it

    As the COVID-19 pandemic continues, many of us may be feeling overwhelmed, anxious, lost, or even bored out of our wits. We’ve been through a rut, taking one step forward and two steps back. But the one thing it has taught us is that happiness is finding joy in the simple pleasures in life and self-care.

    Your happiness matters to us, so here’s a complimentary AIA Your Happiness Cover (worth up to S$150) that comes with a free cup of bubble tea, basic health screening, and teleconsultations with a GP and/or certified psychologist for mental wellness*.

    Simply sign up by 31 January 2022 to enjoy these benefits for free! Limited to the first 150,000 policies only, subject to relevant terms and conditions*

    Benefits under AIA Your Happiness Cover

    These body and mind services are offered by white coat.

    Body

    A. Basic health screening​

    • Limited to 1 screening session per person for the first 5,000 redemptions
    • Redemption details will be sent to your registered email address on 1 Dec 2021 (if you applied by 28 Nov 2021) and/or in Feb 2022.
    View what’s covered in the health screening​

    B. Up to 3 teleconsultations​

    • Teleconsultations apply to:
      • GP teleconsultation(s) for any health matters, including if you develop COVID-19 symptoms
      • Post-health screening report teleconsultation review with a WhiteCoat GP (see Benefit A), and/or
      • 15-min teleconsultation with a certified psychologist (see Benefit C)​
    • You may begin to enjoy your teleconsultation benefits with WhiteCoat after 3 working days from the date of your successful application. Teleconsultations must be utilised by 31 March 2022​​

    Mind

    C. Talk to a therapist – 15min teleconsultation with a certified psychologist for mental wellness

    • Limited to 1 session per person for the first 1,000 redemptions before 31 March 2022​ (Note: This will utilise 1 teleconsultation from Benefit B)
    +
    Playmade logo

    1 free cup of Medium Taiwan Milk Tea with Toppings OR Medium Jasmine Green Tea with Toppings

    • Redemption must be made by 31 March 2022​

    Note: Toppings are not applicable for Seasonal Toppings

    Enjoy a meal on us with

    $5 GrabFood voucher.

    Exclusively for Singtel customers who sign up through this link. T&Cs apply.

    Redemption instructions for the GrabFood voucher will be sent to your email within a week of policy sign-up.


    As the COVID-19 pandemic continues, many of us may be feeling overwhelmed, anxious, lost, or even bored out of our wits. We’ve been through a rut, taking one step forward and two steps back. But the one thing it has taught us is that happiness is finding joy in the simple pleasures in life and self-care.

    Your happiness matters to us, so here’s a complimentary AIA Your Happiness Cover (worth up to S$150) that comes with a free cup of bubble tea, basic health screening, and teleconsultations with a GP and/or certified psychologist for mental wellness*.

    Simply sign up by 31 January 2022​​ to enjoy these benefits for free! Limited to the first 150,000 policies only, subject to relevant terms and conditions*

    Benefits under AIA Your Happiness Cover

    These body and mind services are offered by white coat.

    Body

    A. Basic health screening​

    • Limited to 1 screening session per person for the first 5,000 redemptions
    • Redemption details will be sent to your registered email address on 1 Dec 2021 (if you applied by 28 Nov 2021) and/or in Feb 2022.
    View what’s covered in the health screening​

    B. Up to 3 teleconsultations​

    • Teleconsultations apply to:
      • GP teleconsultation(s) for any health matters, including if you develop COVID-19 symptoms
      • Post-health screening report teleconsultation review with a WhiteCoat GP (see Benefit A), and/or
      • 15-min teleconsultation with a certified psychologist (see Benefit C)​
    • You may begin to enjoy your teleconsultation benefits with WhiteCoat after 3 working days from the date of your successful application. Teleconsultations must be utilised by 31 March 2022​

    Mind

    C. Talk to a therapist – 15min teleconsultation with a certified psychologist for mental wellness

    • Limited to 1 session per person for the first 1,000 redemptions before 31 March 2022​ (Note: This will utilise 1 teleconsultation from Benefit B)
    +
    Playmade logo

    1 free cup of Medium Taiwan Milk Tea with Toppings OR Medium Jasmine Green Tea with Toppings

    • Redemption must be made by 31 March 2022​

    Note: Toppings are not applicable for Seasonal Toppings


    SIGN UP NOW

    *This field is required *Corporate Policy Number is 10 digits. *Corporate Policy Number is invalid.

    SIGN UP NOW

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    *This field is required This is an invalid NRIC, please fill in a valid NRIC. This NRIC has already been registered.
    *This field is required. Click on to find out more.
    *Please fill in mobile phone number. Kindly provide a valid Singapore Mobile Number as you will be receiving an SMS notification from AIA. Please enter at least 8 digits Please enter only 8 digits This mobile number has already been registered.
    *Please fill in email. Kindly provide a valid Email Address as you will be receiving an Email confirmation from AIA. Please use another email address.
    *Please fill in email. Kindly provide a valid Email Address as you will be receiving an Email confirmation from AIA. Please use another email address.
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    *Please select one.
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    IMPORTANT NOTES
    IMPORTANT NOTES
    + EXPAND - COLLAPSE

    *AIA Your Happiness Matters Campaign Terms & Conditions, Application Terms & Conditions and Policy Contract apply. Please refer to the AIA Your Happiness Matters Campaign Terms & Conditions and Policy Contract for full details.

    This insurance plan is underwritten by AIA Singapore Private Limited (Reg. No. 201106386R ("AIA"). All insurance applications are subject to AIA's underwriting and acceptance. This is not a contract of insurance. The precise terms and conditions of this plan, including exclusions whereby the benefits under this plan may not be paid out, are specified in the policy contracts. You are advised to read the policy contracts. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). This advertisement has not been reviewed by the Monetary Authority of Singapore. This information is correct as at 6 December 2021.

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    AIA Your Happiness Campaign APPLICATION TERMS & CONDITIONS

    I, as the Applicant and proposed insured of AIA Your Happiness Cover

    understand, agree and declare on behalf of myself, who may have or claim any interest in any insurance on this application that:

    1. No statement, information or agreement made by/to or given by/to the person soliciting/taking this application or any other persons, shall be binding on AIA Singapore Private Limited (Reg. No. 201106386R) ("AIA Singapore"), unless contained in this application for the policy applied for, or otherwise agreed in writing with AIA Singapore.
    2. I am a Singapore Resident possessing a valid NRIC or FIN. A Singapore Resident is defined as (i) is a citizen of Singapore, unless he has resided outside Singapore continuously for 5 or more years preceding the purchase date of the policy and is not currently residing in Singapore; (ii) is a permanent resident, unless he has resided in Singapore for less than a total of 183 days in the 12 months preceding the purchase date of the policy; (iii) has a work pass or permit required under the Employment of Foreign Manpower Act (Cap. 91A), unless he has resided in Singapore for less than a total of 183 days in the 12 months preceding the commencement of coverage; or (iv) has a pass or permit required under the Immigration Act (Cap. 133) that has a duration longer than 90 days and has resided in Singapore continuously for at least 90 days in the 12 months preceding the commencement of coverage under the policy.
    3. I understand that cover is only extended to proposed insured whose age is from 18 to 65 years old (age last birthday) at the time when he/she is first covered during this period of insurance. No cover will be extended for people who are below 18 or above 65 years old (age last birthday).
    4. I understand that the benefits and coverage provided under AIA Your Happiness Cover is as per policy document from the date of application until 31 March 2022 (both dates inclusive). The policy will terminate, and cover will not be extended from 01 April 2022. I hold the sole responsibility to ensure that my own insurance need is met.
    5. This insurance plan is underwritten by AIA Singapore and this insurance application is subject to AIA Singapore’s underwriting and acceptance. I further understand that the precise terms and conditions of this policy, including exclusions whereby benefits under the policy may not be paid out, are specified in the policy document.
    6. All statements and answers in this application together with any required questionnaire or amendments (the "Information") are full, complete, true and correct and that no information or material has been withheld. I understand that AIA Singapore, believing the Information to be such, will rely and act on the Information accordingly. I further agree that the Information shall form the basis of the contract between the parties hereto. I understand that if any of the Information is not full or complete or true or correct, the Policy issued hereunder may be void and I will receive nothing from the Policy.
    7. AIA Singapore shall assume no liability whatsoever, and that my Policy will only be effective after this application is accepted by AIA Singapore during the proposed insured’s lifetime and good health.
    8. I understand that AIA Singapore is entitled not to accept or process this application should a person connected with the relevant policy be found to be a citizen of a Sanctioned Country. Should an application be accepted at the point of application or processed by AIA Singapore, despite a person connected with the relevant policy being a citizen of a sanction country, AIA Singapore reserves the right to block and/or terminate this policy or deny a claim
    9. I understand and agree that AIA Singapore is entitled not to accept or process this application should a person connected with the relevant Policy be found to be a Prohibited Person, meaning a person or entity (including any director or direct / indirect shareholder or person having executive authority or natural persons appointed to act on my/our behalf, beneficiaries or my/our beneficial owners or beneficiaries’ beneficial owners therein) subject to any laws, regulations and/or sanctions administered by any regulatory authorities in any country, which have the effect of prohibiting AIA Singapore from providing insurance coverage, transacting business with or otherwise offering any economic benefits to me/us or any other beneficiaries or assignees under the relevant Policy, and the decision of AIA Singapore shall be final. I further agree that in the event that AIA Singapore becomes aware subsequently that a person connected with the relevant Policy has become a Prohibited Person, AIA Singapore may block and/or terminate the relevant Policy, including but not limited to, making or receiving any payments under the relevant Policy. As an ongoing obligation, I will immediately inform AIA Singapore if there are any changes to the identities, status/constitution/establishment, particulars and identification documents of these persons. If an application is accepted or processed by AIA Singapore despite a person connected with the relevant Policy being a Prohibited Person, AIA Singapore shall be entitled to block and/or terminate the relevant Policy at any time, whether with effect from inception of the relevant Policy or otherwise.
    10. All my declarations made and my statements or answers in this application and in any required medical examination, questionnaire or amendments together with the relevant Policy shall constitute the entire contract between the parties in so far as it may be relevant to the Policy or Policies I have requested.
    11. Before I submit this application, I should seek advice from a qualified insurance advisor or representative if in doubt. Should I choose not to, I take sole responsibility to ensure that this product is appropriate to meet my financial needs and objectives.
    12. I (the Applicant/Policy Owner if other than the proposed insured) am not an undischarged bankrupt and no bankruptcy application (including any statutory demand) or order has been made against me within the last twelve months.
    13. I hereby authorise, agree and consent to:
      1. any medical source, insurance office, or organisation to release to AIA Singapore, any relevant information concerning me at any time, irrespective of whether the proposal is accepted by AIA Singapore; and
      2. AIA Singapore to release to any medical source or insurance office any relevant information concerning me at any time, irrespective of whether the proposal is accepted by AIA Singapore; and
      3. AIA Singapore or any of its approved medical examiners or laboratories to perform the necessary medical assessment and tests to underwrite and evaluate my health status in relation to this application and any resulting claim; and
      4. AIA Singapore, its associated persons/ organization, its and their third-party service providers and its and their representatives, whether within or outside Singapore (collectively “AIA Persons”) to collect, use, disclose, store retain and/or process (collectively "Use") all personal data and information (“Personal Data”) that had/has been provided to AIA Persons and/or that AIA Persons possess about me (whether from me or a third party), in the manner and for the purposes described in the AIA Personal Data Policy (“PD Policy”) which is available on AIA Singapore’s website, including but not limited to, processing of this Application/form and/or to provide subsequent advice or services to me in relation to this Application/Policy/form/AIA Vitality Programme and/or any other existing or future policy/policies/programmes that I may hold/participate with AIA Singapore. Without prejudice to the foregoing, I agree to comply with the terms of the PD Policy, including where such PD Policy is amended from time to time by AIA Singapore in accordance with its terms. Where Personal Data of another person is disclosed by me, I represent and warrant that I have obtained the consent of the individual concerned, except to the extent such consent is not required under relevant laws: (i) to collect such Personal Data; (ii) to disclose such Personal Data to the AIA Persons; and (iii) for the AIA Persons to Use such Personal Data in the manner and for the purposes described in the PD Policy. I hereby specifically waive (on our own behalf and on behalf of each such other person, and I represent and warrant that such other person has granted me authority to so waive) any right to bring a claim of any nature against any of the AIA Persons in respect of any above-mentioned Use and/or any Use of Personal Data in the nature of or for any of the purposes described above or in the PD Policy. I hereby agree to indemnify AIA Persons for all losses and damages that AIA Persons may suffer in the event that I are in breach of any representation and warranty provided by me herein.
      This authorisation shall bind my successors and assignees, and remains valid, notwithstanding death, irrespective whether or not my Application is accepted by AIA Singapore. A photocopy of this authorisation shall be effective and valid as the original.
      Deemed Delivered
    14. I understand that the policy document and all other documents from AIA Singapore are considered delivered and received (i) if made available electronically via https://www.aia.com.sg/content/dam/sg/en/your-happiness-matter/docs/policy.pdf upon receipt of the relevant email notification informing me that the document is accessible on https://www.aia.com.sg/content/dam/sg/en/your-happiness-matter/docs/policy.pdf; and (ii) if posted, 7 days after the date of posting to the last known address notified to AIA Singapore.
    15. Electronic Receipt of Policy Documents and Correspondences
    16. I agree to my policy documents and/or correspondences relating to my policy (“Correspondences”) being delivered and received electronically. I understand and agree to be notified via email and/or SMS to retrieve my Policy Document and/or forms in https://www.aia.com.sg/content/dam/sg/en/your-happiness-matter/docs/policy.pdf once my application has been officially approved by AIA Singapore.
    17. I agree and accept that AIA Singapore will not be responsible for any consequences arising from my failure to (i) provide AIA Singapore with a true, complete and accurate email address and mobile number and/or (ii) notify AIA Singapore of any change(s) to my email address and mobile number.
    18. Marketing Consent
    19. I agree that I want to know the latest promotions and customer benefits and consent to receiving marketing, advertising and promotional material from, and the conducting of consumer, marketing-related and other similar research and analysis by, AIA Persons and to each of them collecting, using, disclosing, storing, retaining and processing all my personal data in accordance with the terms in this form and the AIA Personal Data Policy (Singapore). I also consent to AIA Persons disclosing my personal data to independent third parties and their representatives and for them to process my personal data, for such purposes. I may be contacted by[1] post, electronic transmission to or through my email addresses and social media accounts, voice calls and/or text message (e.g. SMS / MMS).
    I understand that the consent provided by me in this form is in addition to and does not supersede any consent that given previously for the above purposes.
    I may withdraw one or more consents that I have given, at any time via AIA Customer Care Hotline at 1800-248-8000, My AIA SG or by completing and submitting the relevant forms.
    1 According to the postal and email addresses and all telephone numbers (of which I confirm that I am the user and/or subscriber) in AIA Persons’ records.
  • By clicking [“Submit”] button to submit this application, I confirm that where insurance business has been solicited from me by AIA Singapore, such insurance business was solicited in the Republic of Singapore and that the submission and signing of this application has taken place in the Republic of Singapore.
  • Thank you!

    We’ve received your application! A confirmation email will be sent to the registered email address. Start redeeming your perks today!

    Redeem now
    policy

    POLICY CONTRACT

    View Policy Contract to see what you’re covered for!

    call us

    CALL US

    6248 8328
    email us

    EMAIL US

    SG.CS.CAMPAIGN@AIA.COM

    SIGN IN

    *This field is required Kindly provide a valid Singapore Mobile Number. Please enter at least 8 digits Please enter only 8 digits Invalid Mobile Number
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    Playmde

    1 free cup of Medium Taiwan Milk Tea with Toppings OR Medium Jasmine Green Tea with Toppings

    • Redemption must be made by 31 March 2022​

    Note: Toppings are not applicable for Seasonal Toppings.

    Redeem now
    white coat

    A. Basic health screening ​​

    Limited to 1 screening per person for the first 5,000 redemptions​​

    View what’s covered in the health screening​
    • Redemption details will be sent to your registered email address on 1 Dec 2021 (if you applied by 28 Nov 2021) and/or in Feb 2022.

    B. Up to 3 teleconsultations​

    Maximum of 3 teleconsultations per person – you may use this benefit in one of the following options:

    Option 1: GP teleconsultation (3 sessions)​

    Option 2: GP teleconsultation (2 sessions) + post-health screening report teleconsultation review or a 15-min teleconsultation with a certified psychologist for mental wellness (see Benefit C)​​

    Option 3: GP teleconsultation (1 session) + post-health screening report teleconsultation review + a 15-min teleconsultation with a certified psychologist for mental wellness (see Benefit C)​​

    • You may begin to enjoy your teleconsultation benefits with WhiteCoat after 3 working days from the date of completion of the online application form for the AIA Your Happiness Cover
    • Teleconsultations must be utilised by 31 March 2022​

    C. Talk to a therapist 15-min teleconsultation with a certified psychologist for mental wellness

    Limited to 1 teleconsultation per person and the first 1,000 redemptions before 31 March 2022​ ​

    • This will utilise 1 teleconsultation from Benefit B
    Redeem now
    Play made

    Voucher code

    AIAGCbVVdVqgw

    How to redeem?

    • Please present this voucher while ordering
    • This can be redeemed at all Playmade outlets anytime during opening hours
    • Redemption must be made by 31 March 2022
    • This voucher can only be used once
    • Voucher redemption can only be made on this online portal. Printed, screenshot and/or email vouchers will not be accepted
    • Counter staff to key in merchant code to successfully verify your redemption

    For Merchant Use

    Invalid merchant code, please fill in a valid merchant code
    White Coat

    About Telemedicine and how to redeem your free Teleconsultations^

    WhiteCoat is Singapore’s leading healthcare provider that offers on-demand telemedicine services via the WhiteCoat app. Receive medical advice from WhiteCoat’s Singapore-registered doctors via a video consultation from the comfort and safety of home. Additionally, have your prescribed medication delivered to your preferred location in as quickly as within 90 minutes.

    What are the services included in your WhiteCoat teleconsultation benefits for the AIA Your Happiness Cover?
    GENERAL MEDICAL TELECONSULTATION

    Diagnosis and treatment for common acute conditions* such as fever, cough and flu.

    * List of conditions as follows:

    1. flu, cough, cold or sore throat;
    2. fever, or headache;
    3. diarrhea, constipation or vomiting;
    4. rash, or cold sores;
    5. conjunctivitis;
    6. urinary tract infection;
    7. dermatological conditions; and
    8. other non-emergent medical issues.
    mental wellness assessment

    A great introduction to therapy for first-timers seeking professional help for their mental health.

    Speak with a psychologist via the WhiteCoat app for a session not lasting more than 15 minutes.

    The psychologist will assess your state of mental health, before recommending a treatment plan based on your unique needs.

    If the attending psychologist is available, and if you wish to extend the teleconsultation beyond the 15-minute session, please note that additional charges will apply.

    When can I start using the WhiteCoat App to enjoy teleconsultations under the AIA Your Happiness Cover?

    You can begin to utilise the teleconsultations with WhiteCoat after 3 working days from the date of completion of the online application form for the AIA Your Happiness Cover.

    GETTING STARTED

    • step number one

      Download the WhiteCoat App and login/sign up

      how to download step one
      white coat app
      app store icon google play icon
    • step number two

      Select "General Practitioner" and choose "Personal"

      how to download step two
    • step number three

      Select "Add New Profile"

      how to download step two
    • step number four

      Choose "AIA Your Happiness Cover" and enter the NRIC/FIN that you have used to register and verify

      how to download step two
    • step number five

      Select newly added "AIA Your Happiness Cover" profile to enjoy the benefits

      how to download step two

    ^ Please note that the consultation fee of S$0 excludes medication or delivery charges (where applicable).

    Important Notes:

    This telemedicine service is not a contractual benefit. WhiteCoat is an independent third-party company. AIA shall not be responsible or liable for any medical service, product and solicitation effort provided by WhiteCoat, which is not sold or marketed by AIA.

    • The consultation fee of S$0 is only applicable for video consultations with General Practitioner for AIA Your Happiness Cover Insured only.
    • Please note that the flat consultation fee of S$0 excludes GST, medication or delivery charges (where applicable).
    • Any and all other consultation fees, medication, medical tests, imaging and examination, if any, shall be fully borne by the member.
    • AIA shall not be held responsible or liable in any way for any action, omission, advice or information that is given, or statements made by any service providers or other persons (including healthcare providers) arising from or in connection with this service.
    • Medical information would not be disclosed by the service provider to us.

    Collection and Use of Personal Data: Any and all personal data provided to us will be used to ascertain your eligibility to access the services and other information herein. The collection, use, disclosure and retention of your personal data is subject to the AIA Personal Data Policy (Singapore), to which you agree and accept.

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    Go To
    CONTACT AIA

    1800 248 8000
     

    1 Finlayson Green
    Singapore 049246

    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
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    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

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