Ms. Melita Teo, Chief Life Officer, AIA Singapore
Ms. Melita Teo is the Chief Life Officer, leading the operations division which includes the customer service, policy services, underwriting and claims departments. She provides strategic leadership and is accountable for business transformation towards ease of doing business, daily operations capability and delivery of customer centricity initiatives, leading the division towards providing service excellence to policyholders.
Prior to her current portfolio, Melita was the Chief Corporate Solutions Officer at AIA Singapore. Under Melita’s leadership, the Corporate Solutions business has and continues its reign as industry leader. Melita transformed the operations and service/support delivery proposition through its full-fledged internal functions and external providers to serve the protection needs of corporates and their employees.
A veteran in the finance and life insurance industry, Melita has held management roles in strategy and planning, business development, channel sales management, compliance and commercial banking. She has led and delivered major AIA enterprise-wide projects including the subsidiarisation of AIA Singapore Branch in 2011, and as Chief Business Development Officer, developed and launched the full business and operational capability for AIA Vitality in 2013.
Mr. Alvin Fu, Chief Corporate Solutions Officer, AIA Singapore
With 16 years of working experience and an Actuary by profession, Alvin joined AIA Singapore on 1 December 2015 as Deputy Head, Corporate Solutions and will take on the role of Chief Corporate Solutions Officer.
Responsible for AIA Singapore’s Corporate Solutions business, Alvin is responsible for driving sustainable growth strategies and implementing business critical initiatives to strengthen AIA Singapore’s leadership position in the industry. This includes adding new capabilities for AIA Singapore through innovative business development initiatives.
Alvin will lead the team in further growing AIA Singapore’s Corporate Solutions as an industry leader, both in terms of business growth through various distribution channels, and service/support delivery through its numerous internal and external providers.
A veteran in the life insurance industry, prior to joining AIA Singapore, Alvin held the appointment of Head, Group Insurance with Great Eastern Life Assurance, overseeing the sales and business underwriting functions. He was the Certifying Actuary at Aviva previously where he was responsible for the technical aspects of its corporate solutions, retail health and general insurance offerings.