Protect your loved ones’ future from life’s uncertainties
|Fully secured tailored/personalised questions||Simplified and tailored questions that will suit specific profiles, which replaces cumbersome form-filling, and standardised, one-size-fits-all policy questions, which have now been designed to fit an individual’s age, sex and policy choice, with a cleaner, slicker design for the digital age.|
|Instant underwriting decisions at the point-ofsale for standard insurance applications||E-application forms are electronically submitted for underwriting and customers can get confirmation of underwriting results as soon as the underwriting process is completed and policy contracts issued.
This will remove the anxiety and frustration customers sometimes experience while waiting days for a verdict on their applications.
|Easier access to getting protected||Simplified insurance purchases for customers, with on-thespot underwriting decisions at the point-of-sale for customers – giving new meaning to the term ‘ease of doing business’.
The digital underwriter will respond to any additional disclosure from customers and ask supplementary questions so that instant underwriting decisions can be obtained at the point-of-sale for standard insurance applications.
|Mobility and Convenience||All our AIA agents can benefit from having the digital underwriter embedded into iPoS. It will allow them to conduct business anywhere and anytime, at customers’ convenience, with a fully automated system.|
|Attuned to the preferences of potential recruits and customers||Moving to an automated system will also ensure that AIA Singapore is more attuned to the preferences of potential recruits and customers. Two in five Singaporeans own a tablet computer, compared with one in three a year ago.²|