AIA SINGAPORE LAUNCHES FIRST-IN-MARKET MOBILE APPLICATION FOR EMPLOYEES TO VIEW THEIR EMPLOYEE BENEFITS AND SUBMIT INSURANCE CLAIMS ON THE GO

Singapore, 15 January 2015 – As the preferred employee insurance vendor and employee healthcare provider, AIA Singapore today launched, AIA Employee Care, the FIRST mobile application (app) in Singapore to make lives easier - by providing employees easy and secured access to insurance claims submission and their policy information via their Android or Apple mobile devices running on iOS 6 and above. 

Employees covered by AIA Singapore under the AIA Employee Benefits Scheme, can begin accessing their account immediately by downloading the free app from Google Play or iTunes stores respectively. AIA Singapore insures the most number of employees in Singapore which has a workforce of more than 3.5 million, as at June 2014¹. The company’s corporate clients include large corporations and Small Medium Enterprises across a variety of industries. 

Providing a fuss and paper-free experience, the key benefits of AIA Employee Care include:

• eClaim² Submission – Submit medical claim(s) through the app, without the usual paperwork in just 3 steps:
  1) Login  2) Provide details of claim  3) Submit
• eCard² – Present their eCard at any Fullerton Healthcare panel clinics
• Insurance Benefits Overview – Get an overview of their insurance benefits
• Panel Clinic Locator – Locate the panel doctors by location, district, or medical specialty based on your GPS location
• Claim Status – View your past processed claims

Ms. Melita Teo, Chief Corporate Solutions Officer of AIA Singapore, said: “Mobile technology is becoming an increasingly important part of life amongst Singapore’s population, with approximately 4 in 5 owning a smart phone, and 2 in 5 a tablet³. Combined with busy work schedules and desire for information at their fingertips, it was only natural for us as the industry leader, to develop our AIA Employee Care mobile application where you can enjoy easy and secured access to your employee benefits and submit insurance claims on the go.”

“We put our customers’ needs at the heart of everything we do, and this is another investment which reflects our commitment as The Real Life Company. This innovation also supports Singapore’s ambition of becoming the world’s first smart nation, where technology enables us to better anticipate needs and continually improve our service delivery,” she added. 

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About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has operations in 17 markets in AsiaPacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 per cent subsidiary in Sri Lanka, a 26 per cent joint venture in India and a representative office in Myanmar. 

The business that is now AIA was first established in Shanghai over 90 years ago. It is a market leader in the Asia-Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$159 billion as of 31 May 2014. 

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia-Pacific, AIA serves the holders of more than 28 million individual policies and over 16 million participating members of group insurance schemes. 

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-the-counter market (ticker symbol: “AAGIY”).