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Hi there Travelers! Be it whether you are about to travel or have just returned from a trip, you may find all the information you need right here. Should you require to talk to a customer service officer you may do so through:
Please note that this resource centre is only for individuals who have signed up for our #TravelAwesome Free Travel Insurance Policy and does not apply to Around The World Plus or any other AIA Insurance products.
Contains all information about your policy such as the precise terms
& conditions including exclusions whereby benefits will not be paid
out. You are advised to read to the policy document.
The main applicant must be 17 years old and above. Should an individual age 16 years old and below require coverage, please apply under the family application form where the guardian / parent must apply as the main applicant and provide the necessary information.
Yes you can. You may apply under the family application form. If your child(ren) is/are 16yrs old and below., please provide your details under the main applicant (even if you are not travelling). Information regarding your travelling child(ren) may be filled up under the "dependant" section.
No. For the purpose of this plan, a family refers to 1 Adult or 2 Adults (spouse – Wife/Husband) at the point of application; and up to 8 children.
You may separately apply for your mother under the individual application form.
No. You only need to apply once. This plan will cover you for all trips as long as the departure dates from Singapore are within 1 December 2019 to 31 December 2019 and the country of travel is within the covered geographical locations.
Based on the travel advisory issued by MFA (as at 3rd Nov’19), we will be classifying the Hong Kong riots as a known event and there will be no coverage for Travel Cancellation, Travel Postponement & Travel Delay.
Accidental Death & Dismemberment & Burns will still be a covered benefit on the condition that you as the "claimant" is not found to be an active participant of the riots.