Life Insurance
Protect your loved ones’ future from life’s uncertainties
Explore our financial calculators and resources for your long term and short term goals at different life stages.
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Protect your loved ones’ future from life’s uncertainties
Adequate coverage for medical bills so you can focus on getting better
Protect against the financial burdens of critical illness
Protect your ability to earn an income.
Be financially prepared for the unexpected
Start planning early and fulfil your saving goals.
Make your money work harder for you – your dreams matter
Plan your enduring legacy, and share it with the generations to come.
Cover your personal belongings from loss or damage
AIA Vitality is one of the most comprehensive wellness programmes with a wide spectrum of tools and benefits that target different aspects of your health.
We take care of the matters of your life because your life matters
VIEW ALL IN LIFE MATTERSFor almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.
Healthier, Longer, Better LivesAIA Vitality supports and motivates you every step of the way towards achieving your health goals. What’s more, get rewarded for healthy choices and earn points when you get active, eat well and complete Health Checks!
Find Out MoreWe strive to assist you for all your inquiries with high touch customer service.
Contact AIAFor Customer Support
For Resource/Useful Links
Cannot find the answer in our FAQ section? Contact us now
Manage all your AIA payments from one convenient location
Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
On the sale of insurance products under the Financial Advisers Act (FAA)
Connect securely and view all your financials at one glance
Have a question? You may find the answer here
A selection of forms you can download, fill in and send back to us
Need to make a claim? Learn more about the claim process.
Useful information for policyholders
Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards
If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.
My AIA SG
My Rewards
AIA Altitude
Make Payment Online
Submit a Claim
Request HealthShield
Pre-Authorisation
FSC Access
Bank Partner Access
FA/Broker Partner Access
eBenefits
Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards
If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.
My AIA SG
My Rewards
AIA Altitude
Make Payment Online
Submit a Claim
Request HealthShield
Pre-Authorisation
FSC Access
Bank Partner Access
FA/Broker Partner Access
eBenefits
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{{label}}All security questions below have to be answered correctly in order for us to verify your identity and to provide a response to your enquiry.
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All security questions below have to be answered correctly in order for us to verify your identity and to provide a response to your enquiry.
NRIC / Fin No. / Passport No.*
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This form is strictly for complaints relating to the sale of insurance products under the FAA. For all other matters, please chat with our digital assistant, MAIA by clicking on the CHAT WITH US button below.