Skip to main content
  • Search
  • AIA Singapore
  • Our Products
    • Life Insurance
    • Medical Insurance
    • Critical Illness Insurance
    • Disability Income Protection
    • Personal Accident Insurance
    • Savings Insurance
    • Investments Insurance
    • Platinum Insurance
    • Travel & Lifestyle
    • AIA Vitality
    • Employee Benefits
  • Life Matters
    • Health Matters
    • Wellness Matters
    • Money Matters
    • Wealth Matters
    • Your Financial Needs Matter
  • About AIA
    • Our Leadership Team
    • Environmental, Social and Governance
    • Careers
    • Media Centre
    • Awards
    • Our Top Awardees
    • MDRT Members
    • AIA Financial Advisers
    • AIA Brunei
  • AIA Vitality
    • About AIA Vitality
    • How It Works
    • Rewards & Partner Benefits
    • Join AIA Vitality
  • Help & Support
    • Contact Us
    • ONLINE PAYMENT WITH AIA PAY EZ
    • AIA HealthShield Support
    • Lodge a Complaint
    • FAQs
    • Form Library
    • Submit a Claim
    • Notices To AIA Policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA
    • My AIA SG
    • My Rewards
    • AIA Altitude
    • Make Payment Online
    • Submit a Claim
    • Request HealthShield Pre-Authorisation
    • FSC Access
    • Bank Partner Access
    • FA Broker Partner Access
    • eBenefits
  • AIA Vitality
    Visit the AIA Vitality website
  • YOUR FINANCIAL NEEDS MATTER
    Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • Recent Promotions
    Find out more about our latest campaigns and promotions
AIA
AIA Logo AIA Logo
  • Our Products

    Our Products

    Find our products and services according to your protection needs.

    See more
    YOUR FINANCIAL NEEDS MATTER

    Explore our financial calculators and resources for your long term and short term goals at different life stages.

    EXPLORE NOW

    Recent Promotions

    Find out more about our latest campaigns and promotions

    See more

    For Individuals

    For Business

    • Life Insurance

      Protect your loved ones’ future from life’s uncertainties
    • Medical Insurance

      Adequate coverage for medical bills so you can focus on getting better
    • Critical Illness Insurance

      Protect against the financial burdens of critical illness
    • Disability Income Protection

      Protect your ability to earn an income.
    • Personal Accident Insurance

      Be financially prepared for the unexpected
    • Savings Insurance

      Start planning early and fulfil your saving goals.

    • Investments Insurance

      Make your money work harder for you – your dreams matter
    • Platinum Insurance

      Plan your enduring legacy, and share it with the generations to come.
    • Travel & Lifestyle

      Cover your personal belongings from loss or damage
    • AIA Vitality

      AIA Vitality is one of the most comprehensive wellness programmes with a wide spectrum of tools and benefits that target different aspects of your health.
    • Employee Benefits

      Secure your company’s most important asset through our market-leading solutions
  • Life Matters

    Life Matters

    We take care of the matters of your life because your life matters

    VIEW ALL IN LIFE MATTERS
    • Health Matters

      Kick-start your journey to better health
    • Wellness Matters

      Live life to the fullest
    • Money Matters

      Prepare for your lives ahead
    • Wealth Matters

      Start protecting your wealth and enabling succession and legacy for your generations
    • Your Financial Needs Matter

      Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    Healthier, Longer, Better Lives

    • Our Leadership Team

      The Executive Committee and Board & Board Committees of AIA Singapore
    • Environmental, Social and Governance

      Our ESG commitment aims to deliver value to all our stakeholders
    • Careers

      Explore opportunities to work at AIA
    • Media Centre

      News and information about AIA
    • Awards

      Check out our awards and achievements over the years.
    • Our Top Awardees

      Presenting our top performers of FY2020
    • MDRT Members

      Presenting our top performers of FY2020
    • AIA Financial Advisers

      Who we are, what we do. Let's forge a partnership that lasts beyond a lifetime.
    • AIA Brunei

      Find out more about our branch office
  • AIA Vitality

    AIA Vitality

    AIA Vitality supports and motivates you every step of the way towards achieving your health goals. What’s more, get rewarded for healthy choices and earn points when you Get Active, Eat Well and complete Health Checks!

    Find Out More
    • About AIA Vitality

      AIA Vitality is a comprehensive programme that motivates you to keep fit and helps you to manage your health.
    • How It Works

      ​Discover how you can live a healthy lifestyle by staying active, eating well and maintaining good health with AIA Vitality.
    • Rewards & Partner Benefits

      Discover the rewards and benefits you have unlocked with your AIA Vitality points.
    • Join AIA Vitality

      Join us today, and get motivated to live a healthier, longer and better life!​
  • Help & Support

    HELP & SUPPORT

    We strive to assist you for all your inquiries with high touch customer service.

    CONTACT AIA
    AIA COVID-19 Support Programme

    Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19

    Proceed to Page

    For Customer Support

    For Resource/Useful Links

    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now
    • ONLINE PAYMENT WITH AIA PAY EZ

      Manage all your AIA payments from one convenient location
    • AIA HealthShield Support

      Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
    • Lodge a Complaint

      On the sale of insurance products under the Financial Advisers Act (FAA)
    • FAQs

      Have a question? You may find the answer here
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Submit a Claim

      Need to make a claim? Learn more about the claim process.
    • Notices To AIA Policyholders

      Useful information for policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    Home

    My AIA Perks

    Logout

  • Search
  • Contact Us
    • Book an Appointment
    • Contact us
AIA HealthShield Support
Prev | Next
Back to Top

  • {{title}}

    {{label}}
    • AIA Healthshield Support

    AIA Max
    Vitalcare

    Previously known as AIA Max Essential A

    WHAT IS AIA MAX VITALCARE?

    All existing AIA Max Essential A policies will be converted to AIA Max VitalCare from policy anniversary on / after 1 April 2021.

    AIA Max VitalCare is a rider attached to AIA HealthShield Gold Max A that helps to keep out-of-pocket expenses to the minimum while giving you control over your premiums.

    AIA MAX VITALCARE

    Medical Protection

    KEY FEATURES

    Delivering a benefits package which caters to your needs while ensuring sustainable access to quality healthcare for the long-run.

    5% CO-PAYMENT

    You only pay 5% of each claim, which is capped at $3,000 for treatments with Pre-Authorisation or by AIA Quality HealthCare Partners (AQHP).

    $0 deductible

    Maximum coverage for the deductible incurred under your AIA HealthShield Gold Max A policy, subject to 5% co-payment for every claim.

    CLAIM-BASED PRICING

    Your future renewal premiums for this rider will vary based on your claim experiences.

    Learn More

    For more details of the benefits covered by your AIA Max VitalCare Policy, please approach your AIA Financial Services Consultant / Insurance Representative.

    HAVE A QUESTION about AIA MAX VITALCARE?

    You may find the answer in our Frequently-Asked Questions (FAQs).

    Important notes

    • This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
    • This advertisement has not been reviewed by the Monetary Authority of Singapore.
    • The information is correct as at 19 February 2021.
    CONTACT AIA

    1800 248 8000

    1 Finlayson Green
    Singapore 049246
    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    Go To
    CONTACT AIA

    1800 248 8000
     

    1 Finlayson Green
    Singapore 049246

    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle
    EXPLORE AIA
    AIA Retirement Solutions
    Your Learning Buddy
    AIA Altitude
    Careers
    AIA Vitality
    Sitemap
    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    ABOUT AIA
    Explore AIA
    AIA Retirement Solutions
    Your Learning Buddy
    AIA Altitude
    Careers
    AIA Vitality
    Sitemap
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library
    Digital Payments
    Security Advisories
    Copyright © 2022 AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA Personal Data Policy (Singapore) | Cookie Policy