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Protect your loved ones’ future from life’s uncertainties
Adequate coverage for medical bills so you can focus on getting better
Protect against the financial burdens of critical illness
Protect your ability to earn an income.
Be financially prepared for the unexpected
Start planning early and fulfil your saving goals.
Make your money work harder for you – your dreams matter
Plan your enduring legacy, and share it with the generations to come.
Cover your personal belongings from loss or damage
AIA Vitality is the science-backed wellness programme that works with you to make real change to your health.
Secure your company’s most important asset through our market-leading solutions
We take care of the matters of your life because your life matters
Prepare for your lives ahead
Kick-start your journey to better health
Live life to the fullest
For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.
The leaders of AIA in Singapore
Our healthy living initiatives, partnership with Tottenham Hotspur Football Club and more
Explore opportunities to work at AIA
News and information about AIA
View videos that showcase AIA Singapore as a company
Who we are, what we do. Let's forge a partnership that lasts beyond a lifetime.
We strive to assist you for all your inquiries with high touch customer service.
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Cannot find the answer in our FAQ section? Contact us now
Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
Have a question? You may find the answer here
A selection of forms you can download, fill in and send back to us
Need to make a claim? Learn more about the claim process.
Useful information for policyholders
Access to the portals of your choice.
AIA Birthday Perks
AIA Vitality Member Portal
Bank Partner Access
FA/Broker Partner Access
Sign up for AIA eCare.
If you are an AIA customer, and do not have a login, you can
register for AIA eCare account here.
Open: 8:45am to 5:30pm, Mon - Fri
Submit your policy/insurance queries or feedback in the form below.
Alternatively, you may call our AIA Customer Care at 1800-248-8000 or 65-6248-8000 (from overseas), Mondays to Fridays between 8:45 am and 5:30 pm.
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For enquiries on policy / claims related matters, please provide us with the following information to help us serve you better.
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Call our hotline at:
1800 248 8000 or 65-6248 8000 (for overseas calls only)
1 Finlayson Green Singapore 049246
3 Tampines Grande Singapore 528799