I started my career in the life insurance industry as a Financial Services Consultant . In the early days of my career, I didn’t really think much about the role, as I saw it as just another job. But my first claim experience completely changed the way I viewed the role I play and the importance of being adequately protected.
It started with a protection plan that I recommended to a young couple. I was their FSC throughout several life stages, from getting married to buying a house. I’d typically receive regular calls from the couple, sharing updates about how excited they are to build a family together. One day, one of these calls took a somber turn. The husband’s usual cheery voice had an unfamiliar tone of anguish, as he informed me about losing his wife due to a pregnancy complication and needed help with the relevant insurance claims.
I took care of the claims as fast as I could. While I couldn’t do much else to ease his pain, I was glad that I was able to provide him with some relief in the form of payouts to cover expenses incurred when his wife was ill.
This experience left me profoundly rooted in this meaningful industry ever since, which I stayed on for close to 30 years (and counting). We’re not in the business of simply selling insurance, we play an important part in supporting people to get through the good and bad times, while also enabling them to live healthier, longer, better lives.
I am a firm believer in enabling positive work-life choices, as this gives me a reason to wake up and get excited about what lies ahead, for life and my career. Having an extremely busy schedule at work doesn’t stop me from making me-time, as it is crucial to keep myself physically and mentally fit so that I can do more for others.
Deeply passionate about fitness, I start most of my mornings with an exercise routine to keep fit as it helps me to stay focus and refreshed throughout the day. I go to the gym about three times a week, and I try to squeeze in at least one quick run a week. I put a hard stop at work on most evenings to ensure I spend quality time with my family over dinner. While weekends are focused on myself and bonding with my loved ones such as going to the supermarket to buy groceries with my daughters, playing golf with my husband or simply going on a walk together.
I champion this balance to ensure that I am better placed to inspire others, in fulfilling AIA’s brand promise of enabling healthier, longer, better lives.
At AIA, it’s always people first. For a company that’s all about enabling healthier, longer, better lives, we have to first make sure this lifestyle is exemplified by our people. When we have happy staff, they’ll be inspired to do their best everyday as one AIA family. I’m very grateful to have an amazing team of colleagues who never fail to inspire me to do better every day.
On top of this, I love my job because we are in the position to help and inspire many people lead healthier, longer, and better lives, and there’s a genuine spirit of shared goals amongst our AIA teams that feed our collective hunger to improve people’s lives. I am definite that our participation across the AIA markets will inspire One Billion people by 2030 to embrace healthier lifestyles and drive positive health outcomes.