AIA HealthShield Gold Max customers to enjoy accessible healthcare and seamless specialist referrals via telemedicine under expanded partnership between Whitecoat and AIA Singapore
Singapore, 18 November 2019 – Singapore-headquartered digital healthcare provider WhiteCoat has expanded its partnership with insurance giant, AIA Singapore (AIA), to provide policyholders access to affordable on-demand telemedicine services on their mobile devices from wherever they are.
From November 2019, this value-added service will be extended to policyholders of AIA HealthShield Gold Max, a Medisave-approved integrated shield plan and AIA's largest individual health policyholder group.
This collaboration is another initiative introduced as part of AIA's centennial celebrations in 2019 and follows WhiteCoat's appointment as AIA's exclusive telehealth provider to individuals covered under AIA's corporate insurance plans in April this year.
"As the official telehealth provider for AIA, we are excited to be able to expand our market-leading partnership to include individual health insurance policyholders and provide quality and accessible healthcare to even more people in Singapore. This marks another milestone in our journey towards making WhiteCoat the everyday go-to digital healthcare provider for all healthcare related matters, as we connect patients to key medical stakeholders and specialist providers across the healthcare ecosystem in a timely, appropriate, and seamless manner," said Bryan Koh, CEO and Founder of WhiteCoat.
"AIA always has our customers' best interests at heart, and we are actively exploring the use of digital technologies to enable healthier, longer, better lives. Our strategic partnership with WhiteCoat offers AIA policyholders access to immediate medical care without having to leave home. This value-added service makes healthcare more accessible for our policyholders, while allowing them more time to get rest and recover. We believe that such digital health innovations have a lot of potential to improve healthcare in Singapore in a way that is in sync with our busy and digitally connected lives. Telemedicine would also be particularly useful for people who have issues with mobility such as the elderly," elaborated Dr Alan Ong, Medical Director, AIA Singapore.