AIA Singapore's Innovation ceters to the fast-paced lifestyle of Singapore's Technologically-savvy workforce and boosts Singapore's ambition of becoming the world's first smart nation
Singapore, 15 January 2015 – As the preferred employee insurance vendor and employee healthcare provider, AIA Singapore today launched, AIA Employee Care, the FIRST mobile application (app) in Singapore to make lives easier - by providing employees easy and secured access to insurance claims submission and their policy information via their Android or Apple mobile devices running on iOS 6 and above.
Employees covered by AIA Singapore under the AIA Employee Benefits Scheme, can begin accessing their account immediately by downloading the free app from Google Play or iTunes stores respectively. AIA Singapore insures the most number of employees in Singapore which has a workforce of more than 3.5 million, as at June 2014¹. The company's corporate clients include large corporations and Small Medium Enterprises across a variety of industries.
Providing a fuss and paper-free experience, the key benefits of AIA Employee Care include:
- eClaim² Submission – Submit medical claim(s) through the app, without the usual paperwork in just 3 steps:
1) Login 2) Provide details of claim 3) Submit
- eCard² – Present their eCard at any Fullerton Healthcare panel clinics
- Insurance Benefits Overview – Get an overview of their insurance benefits
- Panel Clinic Locator – Locate the panel doctors by location, district, or medical specialty based on your GPS location
- Claim Status – View your past processed claims
Ms. Melita Teo, Chief Corporate Solutions Officer of AIA Singapore, said: "Mobile technology is becoming an increasingly important part of life amongst Singapore's population, with approximately 4 in 5 owning a smart phone, and 2 in 5 a tablet³. Combined with busy work schedules and desire for information at their fingertips, it was only natural for us as the industry leader, to develop our AIA Employee Care mobile application where you can enjoy easy and secured access to your employee benefits and submit insurance claims on the go."
"We put our customers' needs at the heart of everything we do, and this is another investment which reflects our commitment as The Real Life Company. This innovation also supports Singapore's ambition of becoming the world's first smart nation, where technology enables us to better anticipate needs and continually improve our service delivery," she added.
¹'Labour Market', Second Quarter 2014. (September 15, 2014), Ministry of Manpower
²The eClaim and eCard functions are only applicable to services provided by Fullerton Healthcare.
³'Smartphones and tablets a growing hit among Singaporeans' (June 18, 2013), The Straits Times
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