Skip to main content
  • Search
  • AIA Singapore
  • Our Products
    • Life Insurance
    • Medical Insurance
    • Critical Illness Insurance
    • Disability Income Protection
    • Accident Protection
    • Savings
    • Investments
    • Platinum
    • Travel & Lifestyle
    • AIA Vitality
    • Employee Benefits
  • Life Matters
    • Planning For The Future
    • Living Healthily
    • Experiencing Life
    • Your Financial Needs Matter
  • About AIA
    • Our Leadership Team
    • Our Commitments
    • Environmental, Social and Governance
    • Careers
    • Media Centre
    • Awards
    • Our Top Awardees
    • MDRT Members
    • AIA Financial Advisers
    • AIA Brunei
  • AIA Vitality
    • About AIA Vitality
    • How It Works
    • Rewards & Partner Benefits
    • Join AIA Vitality
  • Help & Support
    • Contact Us
    • ONLINE PAYMENT WITH AIA PAY EZ
    • AIA HealthShield Support
    • AIA COVID-19 Support Programme
    • FAQs
    • Form Library
    • Submit a Claim
    • Notices To AIA Policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA
    • My AIA SG
    • My Rewards
    • AIA Altitude
    • Make Payment Online
    • Submit a Claim
    • Request HealthShield Pre-Authorisation
    • FSC Access
    • Bank Partner Access
    • FA Broker Partner Access
    • eBenefits
  • AIA Vitality
    Visit the AIA Vitality website
  • YOUR FINANCIAL NEEDS MATTER
    Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • Recent Promotions
    Find out more about our latest campaigns and promotions
AIA
AIA Logo AIA Logo
  • Our Products

    Our Products

    Find our products and services according to your protection needs.

    See more
    YOUR FINANCIAL NEEDS MATTER

    Explore our financial calculators and resources for your long term and short term goals at different life stages.

    EXPLORE NOW

    Recent Promotions

    Find out more about our latest campaigns and promotions

    See more

    For Individuals

    For Business

    • Life Insurance

      Protect your loved ones’ future from life’s uncertainties
    • Medical Insurance

      Adequate coverage for medical bills so you can focus on getting better
    • Critical Illness Insurance

      Protect against the financial burdens of critical illness
    • Disability Income Protection

      Protect your ability to earn an income.
    • Accident Protection

      Be financially prepared for the unexpected
    • Savings

      Start planning early and fulfil your saving goals.

    • Investments

      Make your money work harder for you – your dreams matter
    • Platinum

      Plan your enduring legacy, and share it with the generations to come.
    • Travel & Lifestyle

      Cover your personal belongings from loss or damage
    • AIA Vitality

      AIA Vitality is one of the most comprehensive wellness programmes with a wide spectrum of tools and benefits that target different aspects of your health.
    • Employee Benefits

      Secure your company’s most important asset through our market-leading solutions
  • Life Matters

    Life Matters

    We take care of the matters of your life because your life matters

    VIEW ALL IN LIFE MATTERS
    • Planning For The Future

      Prepare for your lives ahead
    • Living Healthily

      Kick-start your journey to better health
    • Experiencing Life

      Live life to the fullest
    • Your Financial Needs Matter

      Explore our financial calculators and resources for your long term and short term goals at different life stages.
  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    Healthier, Longer, Better Lives

    • Our Leadership Team

      The Executive Committee and Board & Board Committees of AIA Singapore
    • Our Commitments

      Our healthy living initiatives, partnership with Tottenham Hotspur Football Club and more
    • Environmental, Social and Governance

      Our ESG commitment aims to deliver value to all our stakeholders
    • Careers

      Explore opportunities to work at AIA
    • Media Centre

      News and information about AIA
    • Awards

      Check out our awards and achievements over the years.
    • Our Top Awardees

      Presenting our top performers of FY2020
    • MDRT Members

      Presenting our top performers of FY2020
    • AIA Financial Advisers

      Who we are, what we do. Let's forge a partnership that lasts beyond a lifetime.
    • AIA Brunei

      Find out more about our branch office
  • AIA Vitality

    AIA Vitality

    AIA Vitality supports and motivates you every step of the way towards achieving your health goals. What’s more, get rewarded for healthy choices and earn points when you Get Active, Eat Well and complete Health Checks!

    Find Out More
    • About AIA Vitality

      AIA Vitality is a comprehensive programme that motivates you to keep fit and helps you to manage your health.
    • How It Works

      ​Discover how you can live a healthy lifestyle by staying active, eating well and maintaining good health with AIA Vitality.
    • Rewards & Partner Benefits

      Discover the rewards and benefits you have unlocked with your AIA Vitality points.
    • Join AIA Vitality

      Join us today, and get motivated to live a healthier, longer and better life!​
  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA

    For Customer Support

    For Resource/Useful Links

    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now
    • ONLINE PAYMENT WITH AIA PAY EZ

      Manage all your AIA payments from one convenient location
    • AIA HealthShield Support

      Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
    • AIA COVID-19 Support Programme

      Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19
    • FAQs

      Have a question? You may find the answer here
    • Form Library

      A selection of forms you can download, fill in and send back to us
    • Submit a Claim

      Need to make a claim? Learn more about the claim process.
    • Notices To AIA Policyholders

      Useful information for policyholders
    • AIA Funds Information
    • AIA Annual Fund Reports
    • AIA's Participating Fund Commentaries
    • Consumer Guides
  • My AIA

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    My AIA SG

    Exclusive for AIA policyholders and Vitality members to conveniently access policy information, Vitality membership and rewards

    Register For My AIA SG

    If you are an AIA customer, and do not have a login, you can register for My AIA SG account here.

      Customer

    • My AIA SG

      My Rewards

      AIA Altitude

      Submit a New Request

    • Make Payment Online

      Submit a Claim

      Request HealthShield
      Pre-Authorisation

      Distribution

    • FSC Access

      Bank Partner Access

      FA/Broker Partner Access

      Employee Benefits

    • eBenefits

    Home

    My AIA Perks

    Logout

  • Search
  • Contact Us
    • Book an Appointment
    • Email Us
    • Call Us

      Open: 8:45am to 5:30pm, Mon - Fri
Environmental, Social and Governance
Back to Top

  • {{title}}

    {{label}}
    • AIA Healthshield Support

    GREEN OPERATIONS

    Greening our operations for a more sustainable future

    OUR APPROACH

    Climate change is impacting Singapore. We are faced with challenges from rising sea levels and temperatures, threats from water security and vulnerabilities in global supply chain.

    Hence, now, more than ever, it is important for us to take steps to influence positive environmental practices.
    At AIA, our Green Operations pillar encompasses four key priorities:

    MANAGING OUR OPERATIONAL FOOTPRINT

    Reduce our carbon footprint, while measuring and managing the amount of waste produced from our operations.

    Digital Transformation

    Increase digitalisation and automation to reduce the usage of paper and need for business travel.

    GREEN BUILDINGS

    Adhere to industry-recognised green building standards.

    ENCOURAGING GOOD ESG PRACTICE

    Prioritise vendors and business partners with good ESG practices.

    OUR 5-YEAR TARGET

    16,666

    trees planted across Singapore

    SUPPORT FOR THE ONEMILLIONTREES MOVEMENT

    In celebration of our 90 years in Singapore, AIA pledges S$5 million for the next 5 years to the Garden City Fund’s Plant-A-Tree programme to support the National Parks Board’s nationwide OneMillionTrees movement.

    Launched in April 2020, the OneMillionTrees movement aims to plant a million trees across Singapore over the next 10 years, including our streetscapes, gardens, parks and park connectors, nature reserves and nature parks and more.

    Community is key to the success of this movement – through the OneMillionTrees movement, everyone can play an active role in building a City in Nature for future generations to enjoy.

    Learn more about this movement

    GREEN BUILDINGS AND INFRASTRUCTURE

    Sustainable design and principles are incorporated across our physical spaces and we are continuously seeking ways to implement energy efficient measures and environmental management best practices.

    All of our 3 AIA Managed Buildings – AIA Tower, AIA Tampines and AIA Alexandra have been Green Mark Certified. The Green Mark Certification for AIA Tower was obtained since 2016, while AIA Tampines and Alexandra buildings were Green Mark Certified since 2017.

    For more efficient management of energy produced by our data centres, we have embarked on the journey of migrating our information technology services from on-premises to cloud. This would further reduce our carbon footprint and bring us closer to achieving carbon neutrality.

    ADOPTING GREEN-LABELLED PRODUCTS

    Adopting green-labelled products is one of our ways to demonstrate and encourage sustainable lifestyle habits that every one of us can adopt to make a change.

    As part of our ongoing efforts, we are committed to cutting down on the amount of single-use plastic, adopting green labelled products for office renovation, encouraging recycling and reuse of materials while taking the necessary precautions to ensure compliance in legislation on the handling or disposal of waste in our operations.

    MORE THAN

    70%

    of our buy, service, and claims transactions are submitted digitally, reducing our need for paper.

    GOING PAPERLESS TOGETHER WITH OUR CUSTOMERS

    AIA’s digital transformation helps to shape our future, create better service experiences and reduce the amount of paper that we consume.

    Digital Transactions
    We aim to provide our customers with a seamless and convenient experience when they transact with us. Through My AIA SG app/portal, customers can:

    • Subscribe and view their electronic policy contracts and policy correspondences
    • Online submission of post-sale service requests and claims

    Learn how you can “Go Green” with AIA - Subscribe to eDocuments today!

    RESPONSIBLE BUSINESS PRACTICES

    We consider it our responsibility to engage with our value chain partners on good ESG practices.

    SUPPLIER CODE OF CONDUCT

    Across our business we work with a wide range of business partners, and product and service providers (“suppliers”). We strongly encourage sound ESG practices among our suppliers.

    COAL INVESTMENT STATEMENT

    Since 2017, AIA has employed a pragmatic and phased approach when addressing our investments in carbon extensive sectors.

    CONTACT AIA

    1800 248 8000

    1 Finlayson Green
    Singapore 049246
    View Details
    Marketing Consent

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    Go To
    CONTACT AIA

    1800 248 8000
     

    1 Finlayson Green
    Singapore 049246

    View Details

    BOOK AN APPOINTMENT

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle
    EXPLORE AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    ABOUT AIA
    Explore AIA
    Your Learning Buddy
    AIA Altitude
    Not Just Another Job
    AIA Vitality
    Sitemap
    OUR INSURANCE PRODUCTS
    Life Protection
    Medical Protection
    Critical Illness Protection
    Disability Income Protection
    Accident Protection
    Savings
    Investments
    Platinum
    Travel and Lifestyle

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and AIA Personal Data Policy (Singapore).

    USEFUL LINKS
    Recent Promotions
    AIA Funds Information
    FAQs
    Form Library
    Copyright © 2021 AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA Personal Data Policy (Singapore) | Cookie Policy