Customer Forms
Below are lists of forms for policyholders to download and submit.
For advice on the submission of forms for claims or requests, please contact our Customer Care hotline at 1800 248 8000 or 65 6248 8000 (overseas), Monday to Friday between 8.45am and 5.30pm or send us an email at: sg.eCare@aia.com
Claim Forms
- Accident and Hospitalisation Claim
- AIA Assist / Around the World Claim Form
- Critical Illness Claim Form
- Death Claim Form
- Disability Claim
- Involuntary Loss of Employment Claim Form
- Personal Lines - Claim Form (for MaidGuard and Homecare Policies)
Policyholder Change Request
- Absolute Assignment Form
- Assignment of Policy as Collateral Security for Banking Facilities
- Indemnity for Loss of Policy
- Change Form for HealthShield
- Change/Update of Signature
- Deed of Revocation & Appointment
- Health Certificate
- Personal Lines Change Form (for MaidGuard and Homecare Policies)
- Release of Assignment
- Change Form (With Health Declaration)
- Change Form (Without Health Declaration)

