Customer Forms

Below are lists of forms for policyholders to download and submit.

Business Reply Envelopes are included at the bottom of the page.

For advice on the submission of forms for claims or requests, please contact our Customer Care hotline at 1800 248 8000 or 65 6248 8000 (overseas), Monday to Friday between 8.45am and 5.30pm or send us an email at:

Claim Forms

Policyholder Change Request

Contact Information Change Forms

Policy Loan

Surrender Form

Investment Linked Policy (ILP) Transaction and Withdrawal Requests


Marketing Consent/Consent Withdrawal Form

Nomination of Beneficiaries


Business Reply Envelopes

MAS 314